Advancing Reliability & Service
At NWCPUD, we’re undertaking an important project that will allow our customers to benefit from the 21st-century technology that’s improving the delivery and reliability of utility services – and enhancing customer service, convenience and efforts to conserve. We’re replacing customers’ existing utility meters with Advanced Meters that communicate electronically with NWCPUD. While we continue to provide customers with competitive rates, these new meters will offer advantages such as:
- Faster, more accurate detection/more responsive resolution to utility problems, such as a power outage or malfunctioning equipment
- Enhanced access to your account information so you can make informed decisions about your utility service
- Remote meter reading which reduces traffic in your neighborhood and the need for NWCPUD personnel to enter your property
- Expanded customer options including prepaid services
Please note that not all features of the new meters will be operational immediately upon installation. However, as we install more Advanced Meters and put new technologies in place, we will share with you more about the benefit and new features available to you.