We offer several options for paying your electric bill, including convenient online services that are available 24 hours a day.
If you anticipate difficulty in paying your bill on time and need to make special arrangements, please call the main office at 541-296-2226 or Email us.
Online Bill Pay
- Access Your Online Account
- Provide your Northern Wasco County PUD account number (located on your billing statement)
- Create a user ID and password
- Submit your credit card and/or bank account information
Please follow this link to pay without signing into your SmartHub Account.
SmartHub App
Go to your smartphone’s app store (Apple & Android) and download ‘SmartHub’, the app customers use to access their account information, set reminder notifications, and pay account balances.
Prepaid Payment Plan
Take control of your energy usage with our Prepaid Payment Plan option. This service allows you to pay for electricity before you use it, similar to putting gas in your car.
Benefits:
- No security deposit required
- Pay at your own pace and schedule
- Monitor your daily usage through SmartHub
- Avoid unexpected high bills
- Reduce fees associated with traditional billing
- Opportunity to pay off existing balances over time
With Prepaid Billing, you can make smaller, more frequent payments that fit your budget instead of one large monthly bill. Studies show that customers on prepaid plans often become more energy-conscious and reduce their overall consumption.
To enroll in our Prepaid Payment Plan or learn more about this option, please call our office at (541) 296-2226 or visit us at 2345 River Road during our business hours, Monday through Thursday, 7:30am-5:30pm.
Note: Prepaid accounts require enrollment in electronic notifications through SmartHub and do not receive paper bills.
Pay by Phone
It can be as easy as (541) 296-2226 and using our Interactive Voice Response (IVR) system to enter your customer and payment information via telephone. The PUD uses third-party vendors to process the credit card (Visa or MasterCard) payments free of additional charges.
Automatic Payments (E-Z Pay)
E-Z Pay allows you to electronically transfer your payment from your bank account. Each month, we automatically deduct your bill from a checking or savings account of your choice. For your records, you will receive a copy of your electric bill showing your usage and the amount to be deducted.
E-Z Pay isn’t just easy to use, it also saves you time and worry, not to mention the cost of a stamp. Plus, it gives you peace of mind if you’re traveling, become ill, or simply forget to pay.
To set up E-Z Pay, call our office at (541) 296-2226, or just fill out the E-Z Pay Enrollment Form (PDF) and either mail the form or bring it into our office at 2345 River Road, The Dalles, OR 97058 from 7:30 A.M. to 5:30 P.M. Monday through Thursday. Get directions to our office.
VanillaDirect
Use VanillaDirect to pay your bill with cash at participating retail locations throughout The Dalles area. Get your payment barcode from the SmartHub app (look under “Pay by Cash” in the Bill and Pay section), then visit any participating retailer to complete your payment. The app also shows you all available payment locations.
Mail Payments
Please send payment to:
- Northern Wasco County PUD
2345 River Road
The Dalles, Or 97058
Drop Box Payment
Drop boxes are available for payments made after hours. Drop boxes are located in the PUD parking lot at 2345 River Road and in downtown The Dalles on East 3rd Street near City Hall with other utility payment boxes and USPS mailboxes.
Pay In Person
Make your payment in person at 2345 River Road, The Dalles, OR 97058 from 7:30 A.M. to 5:30 P.M. Monday through Thursday.
Again, if you anticipate difficulty in paying your bill on time and need to make special arrangements, please call the main office at 541-296-2226 or Email us.