Is there an ‘opt out’ alternative to the Advanced Meter installation?

No. NWCPUD does not allow any residential, industrial, commercial, or agricultural customer to refuse or ‘opt out’ of the advanced meter installation program. Installation of a smart meter is a condition of service to more accurately reflect rates and usage. This new data grid network will also assist our customers in gaining first-hand, informed control of their energy consumption throughout the year, increasing the opportunities to change energy-wasting behaviors or upgrade equipment based on the information gained from an advanced meter infrastructure. Any void or ‘hole’ in the new data grid network is not an acceptable condition for the success and proper functioning of the new system.

We value all input, comments, and suggestions from our customers. Please give us a call at (541) 296-2226, fill out our contact request form visit our Contact Us page, or attend a future board meeting. The NWCPUD board meets the first Tuesday of each month at 6 P.M.. in the utility office at 2345 River Road, The Dalles. The public is always welcome, and customers are urged to comment and get involved in decision-making that affects both the utility and the customer. Special meetings also are occasionally held; each meeting is announced in advance.