Manager’s Report — November 2019
Continued Excellence
One year ago, your board of directors accepted my recommendation to adopt a new strategic plan for Northern Wasco County PUD. The plan retargeted our efforts for the next 10 years, and allowed the district to continue to position itself and our community for a successful energy future. Progress is being made on the plan’s objectives. We continue to show excellent results in our areas of focus as measured by key performance indicators. The strategic plan, the quarterly organizational performance dashboards and many other items are available at www.nwascopud.org under “About Us” or “Meetings & Agendas.”
The electric service and utility industry is ever-changing, as are the types of services you, our customer-owners, desire. From smart home devices, weatherization and energy conservation to electric vehicles and low-income programs, we are here for everyone. We want everyone to be satisfied, and for the electricity to be there when you need and want it.
By the time this arrives in your mailboxes, we will have substantially completed our advanced meter installation project. The ability to provide you with more granular energy- consumption data will be helpful for both the utility and you, the customer.
If you haven’t heard yet, you can now directly interact with us via an app. Search for NWCPUD in whichever app platform you use. The information offered via this platform will expand, as will the customer web portal. Bill pay, outage information and energy consumption, as well as direct interaction with us, will continue to evolve and improve. We are excited to finally offer this channel and tools. Thank you for your patience as we modernize technology and infrastructure. It’s all connected!
Please visit us at NWCPUD’s next monthly public board of directors meeting to learn more about what we are doing. Meetings are at the NWCPUD offices the first Tuesday of every month at 6 p.m.
Best to all. Stay safe and stay warm!
Roger Kline
General Manager
