EEUP for Heat Pumps

NWCPUD has expanded the ductless heat pump (DHP) rebate offering to include multi-family properties described as a building with five or more dwelling units within the same structure that are no more than three stories high.
Call a team member today for more details!

Pre-approval by an Energy Management team member prior to installation is required for all ducted and ductless heat pump upgrades and conversions to be considered for EEUP rebates. All state and local mechanical and minor label permitting requirements must be met in order to qualify for rebate disbursement.

Step 1

Contact NWCPUD’s Energy Management Team before installation for pre-approval and to review local permitting requirements. Using the chart below, confirm your existing heating system and the new system will be eligible for an EEUP rebate.

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Step 2

Install pre-approved equipment at your residential property using an Oregon CCB licensed and bonded HVAC contractor. Homeowner installs are not eligible for an EEUP heat pump rebate.

To find a registered and verified contractor for your project visit our Comfort Ready Home Contractor Finder page.

Step 3

Submit the required rebate application and final contractor installation invoice to Energy Management, and then schedule an NWCPUD Rebate Inspection.

Documents can be submitted to NWCPUD’s Energy Managment Department, 2345 River Rd., The Dalles, OR 97058 or Energy Management Email

Step 4

EEUP rebate checks will be mailed out 4 to 6 weeks after a successful rebate inspection and all required documentation has been received.

HSPF2 and SEER2 ratings apply to units manufactured after January 1, 2023, based on DOE’s change to the national standard testing methodology.

  • Pre-approval must be requested by the installing contractor or homeowner prior to installation.
  • The contractor or customer must submit a completed rebate application within 90 days of installation for final rebate approval.
  • Ducted ASHP and VSHP Upgrades and Conversions must have an efficiency rating of at least 7.6 HSPF2 and 13.4 SEER2.
  • DHP (Single Zone & Multi-Zone) must have an efficiency rating of 7.6 HSPF2 or higher.
  • All ASHP and VSHP Ducted/Ductless Upgrades and Conversions must be installed and commissioned by a licensed and bonded certified HVAC contractor in the state of Oregon.
  • System must be installed by a licensed HVAC contractor. DIY self-installed systems are not eligible for rebate consideration.
    The unit must be installed in a residence served by the PUD.
  • The customer or contractor must provide copies of the itemized invoice and submit all associated paperwork to be eligible.
  • A PUD representative will inspect the equipment and installation prior to rebate disbursement. These rebate inspections are in addition to all required city or county inspections.
  • Only one heat pump rebate is allowed per customer meter in a ten-year period.

The PUD does not make any express or implied warranty of the heating system a customer installs, of the electrical work needed in compliance with state or local electric building codes, or the quality of the work performed by a contractor or supplier.

For the most current version of our measure EEUP checklist visit our EEUP Checklists and Seasonal Tips for Savings page.