Apply for Residential Service

Are you a new customer or an existing one moving to a new residence that already has electricity?  You will need to stop by the NWCPUD office, located at 2345 River Road in the Dalles, between 8 a.m. and 5 p.m., Monday through Friday.  If you have any questions before coming in, please feel free to give us a call at 541-296-2226.


If you need to disconnect or reconnect power at your service address, please complete the Homeowner Request for Service Disconnect/Reconnect form and submit it to the PUD office or e-mail it to: customerservice@nwascopud.org.

Homeowner Request for Service Disconnect/Reconnect


New customers will need to turn in a signed application, and current customers moving into a residence with existing power need to apply for the change in service with one of our friendly service representatives.

Residential Application for Service (PDF)

If you are a new customer, one of these three options  will be required when opening a new account:

  • Pay a service deposit, or
  • Provide the district with a qualifying “Letter of Credit” from another utility, or
  • Sign up with an eligible co-signer

When an established or previous customer opens a new account, the credit history and rating will be transferred to the new account. In the event the customer has a delinquent account balance, the customer must make payment arrangements with the utility before the PUD will start service at the new location.