Ready to start electric service at your new residence? New customers and current customers moving into a home with existing power will need to set up a new account with us.
You can apply online using our SmartHub portal. Note that you will need to create a SmartHub account (or log in to your existing one) to complete the application. When filling out the application:
- Enter your new service address and select it from the displayed addresses. If your address doesn’t appear, call our office at (541) 296-2226.
- Select your unit or apartment number, if applicable.
- Select whether your address is Residential or Business.
- Select whether you are a new customer or an existing/previous customer.
If you do not have an email address, please contact our office at (541) 296-2226 to start service.
For immediate assistance, call our office at (541) 296-2226. Office hours are 7:30 A.M. to 5:30 P.M., Monday through Thursday.
A few things to know:
- New connections are scheduled Monday – Thursday only.
- A $25 new account processing charge applies to all new accounts.
- Existing customers: Your credit history and rating will transfer to your new account.
- Existing customers with a delinquent balance: Payment arrangements must be made before service can start. Your outstanding balance will be transferred to the new account.
Need to temporarily disconnect or reconnect power at your current address? Submit a general request through SmartHub or call our office.